Please see the below Delivery matrix for information on our delivery options for both trade and direct home deliveries, including additional options such as our full white glove service, plus mattress removal and disposal.
Trade Deliveries
£250 Min. Carriage paid order - Soft Furnishings, Accessories & Lighting
£750 Min. Carriage paid order - All other product groups
Orders under carriage paid are subject to a delivery charge of £47.95.
We aim to deliver all orders on our own fleet within 7-10 of order confirmation.*
Some orders, if required more quickly or if in remote areas, will be despatched via a 3rd party pallet network or courier, these deliveries can normally be arranged within 48-72hrs (excluding oversize furniture).*
Please note that orders are despatched from our various specialist warehouse locations, therefore, items may not be delivered at the same time.
Parcel Deliveries – for smaller Trade orders and Direct Home Delivery
Not available for oversize furniture
£4.95 Under 5kg (collectively)
£14.95 Under 20kg (collectively)
£19.95 Under 25kg (collectively)
£29.95 Under 30kg (collectively)
All mirrors will be subject to a 'fragile service' charge of £5 per mirror to include extra packaging and careful handling
All parcel deliveries are subject to geographical surcharges dictated by our couriers
including, but not limited to: Scottish Highlands; Islands & Northern Ireland
Direct Home Deliveries
Larger Furniture & MTO items (over 35kg) inc sofas; mattresses
a. Doorstop / Room of Choice £40.00 1 man covers 3 items; additional items charged @ £7.50
£60.00 2 man covers 3 items; additional items charged @ £7.50
b. Full White Glove £56.50 1 man covers 3 items; additional items charged @ £15.00
£86.50 2 man covers 3 items; additional items charged @ £15.00
Additional Services / Surcharges
£35.00 Mattress Removal Disposal Option
Note, mattress removal service only available when delivering a new mattress via our own fleet and must be requested / pre-booked at time of ordering.
